Salesforce customers often find it challenging to fully leverage the platform’s advanced technological capabilities.
Our team is uniquely equipped to assist them in navigating the complex Salesforce landscape; our passion for empowering clients is at the heart of our mission.
Through collaboration with our clients, we provide comprehensive support to unlock the full potential of the Salesforce platform. Our approach emphasizes expert guidance and efficient solutions that drive success and maximize return-on-investment.
All your sales and marketing operations needs, covered
Empowering your team to operate fully in-house can transform your organization. We offer comprehensive Salesforce product training to ensure your team has the knowledge and skills needed to leverage the platform’s potential.
Our team of certified Salesforce experts and consultants will guide you through the process of selecting and building out the tools that align with your business needs and vision.
Our consultants are committed to providing end-to-end management of complex Salesforce projects. From initial conception to final implementation, we work closely with our clients to ensure a seamless process and successful outcomes.
Enable informed, evidence-based decisions with dependable, real-time reporting
Resource-strapped? We also help clients build out marketing campaigns from the ground up, including email templates and landing pages
Running an audit allows us to independently verify and assess the quality and condition of your setup and processes
and counting
Average CSAT Score
Founded in 2015
and counting
Prospective Salesforce clients have many questions and concerns. Here’s what we hear most often.
We start with a one-hour scoping session to nail down your specific needs. If we need more time, we’ll request it.
We create a clear, numbered outline of requirements, and give you an estimate before any agreements are signed. Packing properly for the journey ahead is paramount to reaching the summit.
We use a Monday.com board to manage requirements, assignments, priorities, and due dates.
We schedule progress calls throughout the project to share task updates and demo new features.
We also share new insights, assist in strategy sessions, and give you best practice recommendations. We are readily available to respond to emails quickly and answer phone calls.
Absolutely. Our projects range in size, from full-scale implementations and continual support to troubleshooting pesky quirks and email rendering issues. Every Salesforce project is important to us, and we understand that sometimes a small issue can cause major problems. We provide the same level of quality in our services, regardless of the size and scope of your project.
We’re a small team. There’s no bureaucracy to contend with here. We work with our clients to come up with a solution that works for everybody. If you have consistent needs and don’t want to stress over billable hours, a fixed-rate (or retainer) might make you more comfortable. If you’re unsure of scope or want the flexibility to assign new tasks as they occur to you, an hourly commitment with a budget cap might be a better fit. Smaller projects with defined tasks are usually matched best with simple project fees. There are no hard and fast rules; we’ll happily present you with your options and work it out together.
We love lead time on projects, but we understand that disaster doesn’t strike on a schedule. If you are experiencing a critical issue that is impacting all users and instances, with no current workaround in place, we’ll move heaven and earth to get it resolved as quickly as possible.
If you are a current customer and experiencing critical issues, please email service@parquet.dev.
We just try to keep it reasonable. We’re always available Monday through Friday, 9am to 5pm (CST). If you’re experiencing a critical issue (see above), we can make exceptions. We work alongside our clients to ensure the work is done when it needs to be done.
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We’d love to talk with you more about your Salesforce project. Reach out when you’re ready to chat.